Cubicall is protected by a limited warranty, which covers all manufacturing defects due to faulty material or workmanship under normal conditions of use for two years from date of purchase.
This warranty does not apply to breakage from normal wear or use, including light bulbs, glass panes, metal parts, leather or vinyl seats, scratches, dents, and dings or any other damage which has occurred as a result of negligence, unauthorized set-up or service. In case of defects covered by the warranty, Cubicall is limited to replacement or repair at the sole discretion of Cubicall and does not include labor cost to remove or replace any product or part.
Note: Please inspect the boxes/pallet upon arrival. If there is noticeable damage, please note this on the Bill of Lading and contact Cubicall at 818-319-4200 immediately, before the delivery truck leaves your premises. Take a photo of the state of the boxes/pallet and any visible damage and/or missing items.
Keep all packaging (pallets, boxes, bubble wrap, etc.) if items are received damaged. Insurance for the carrier will not cover the damage if packaging is removed and discarded. Take pictures of all items broken or damaged in its carton before removing.
Hours of operation are from 9:00AM- 5:30PM Pacific Standard Time, Monday – Friday. Leave a voice message on our line if calling before or after hours. You may also reach us by email at: [email protected]